Fractional Revenue Operations · $3-20M ARR

Sales closed it. Billing invoiced it. The GL disagrees with both.

Not the people — the handoff. Pipeline closes in the CRM, invoices go out in billing, revenue lands in the ledger — and nobody owns the space between. I build the revenue operating layer underneath the deal, and run it until you're ready to hire.

The revenue operating layer

Five stages · one owner

Revenue ops
Pipeline & quote CRM
Contract & terms PDF
Invoice & collect BILLING
Recognize revenue GL
Report & forecast LEADERSHIP DECK

Five stages between a closed deal and a number finance can defend. Below twenty million in revenue, most of them don't have an owner.

What this looks like from your side

Nothing is broken. Three systems are each telling the truth about a different thing.

Symptom 01

Leadership asks for reporting and you brace

Two people pull the number two ways and both are defensible. You spend the day before the meeting reconciling instead of analyzing.

Symptom 02

Three systems, three versions of the deal

The CRM says one contract value, billing invoices another, and the GL recognizes a third. Each one is right about its own record.

Symptom 03

Renewals go out quiet

Contracted escalators never applied. Multi-year terms invoiced at year-one price in year three. Nobody notices, because nobody owns the check.

Where it breaks

They should all say the same number.

Three systems, one deal

CRM · Billing · GL

CRM
Customer & contract value SALESFORCE
Start date & term SALESFORCE
Escalator & renewal terms SALESFORCE
↕ does billing match the contract NO OWNER
Billing
Invoice amount STRIPE
Renewal invoiced STRIPE
Escalator applied STRIPE
↕ does the GL match what was billed NO OWNER
GL
Recognized revenue LEDGER
Deferred balance LEDGER
Entity & schedule LEDGER

Each system is right about its own record. The reconciliation between them is the job nobody scheduled.

Fractional retainer

Fractional Revenue Operations

Fractional retainer

Fractional Revenue Operations

$5,000–6,500

Per month · 90-day initial term

Everything upstream of the ledger — the space between what sales closed and what finance recognized.

  • Three-way reconciliation: CRM, billing, GL
  • Quote-to-cash design, build, and ongoing maintenance
  • Renewal, escalator, and usage controls — monitored, not just designed
  • Pipeline-weighted revenue forecast, weekly
  • Pipeline-weighted cash forecast, monthly report
  • Leadership reporting package, monthly
  • Direct line, not a ticket queue

Right fit when: revenue is growing faster than the process, or you're concerned the numbers won't hold up.

One role or both — scoped to what's actually broken, priced up front.

Fractional Revenue Operations vs. a full-time hire · Annual · illustrative

Full-time Revenue Operations lead, fully loaded $160,000/yr
Fractional Revenue Operations retainer $60,000–78,000/yr

Saved vs. a full-time hire

$0

Fully-loaded hire costs are estimates and don't include a five-month search. The retainer runs $5,000–6,500/month for either fractional role.

How it works

Scoped, not sold

Fixed monthly · 90-day terms

  • A small number of clients at a time, so engagements get real attention
  • Start with a retainer, a one-time project, or the Diagnostic — priced up front either way
  • Fee set by scope and cadence, not hours
  • Choose the Diagnostic first and its fee credits against month one
  • Milestone projects run alongside or standalone
  • 90-day initial term, then month to month
  • Documented so your team can take it back over
  • If you should hire instead, I'll say so and help you scope the role

Milestone projects

Fixed scope, fixed fee, finite

Not everything needs a retainer. These are defined builds with a start, an end, and a deliverable you own outright. Standalone or inside an ongoing engagement.

Revenue Recognition Build

Policy memo, contract review, revenue schedules, and the SOP documentation.

$10,000–14,000

5–6 weeks

Quote-to-cash review

CRM and billing architecture, required fields, handoff queue, exception reporting. Understand the flow of information, the gaps, and improvement options.

$10,000–18,000

8–10 weeks

Full Revenue Review

Revenue substantiation, contract to revenue tie-out, schedule review and/or rebuild, billing & deferred verification.

$8,000–12,000

4–6 weeks

Start here

Thirty minutes. Walk me through your CRM, your billing, and where they stop agreeing.

That's usually enough to tell whether the fix is a revenue operations function or something smaller. If it's smaller, I'll say so.

Book a RevOps call